Frequently Asked Questions

What services do we offer?

We provide a full range of web design services, including custom website design, responsive development, eCommerce solutions, website maintenance, hosting, and digital product design. We also offer additional services like logo creation, branding, and SEO optimization to ensure your online presence is impactful and cohesive.

What industries do we specialize in?

While we work with a variety of industries, we have extensive experience serving small businesses, creative professionals, eCommerce brands, and startups. No matter your field, we create designs that align with your goals and audience.

What platforms do we work with?

All of our websites are published using Webflow as it allows ease of use for our clients with its built in editor and content management systems. For us, Webflow offers the flexibility to design fully custom, responsive websites without constraints.

We also offer custom-coded solutions for more complex needs.

Do we create custom designs?

Every website we create is tailored to your brand and objectives. While we can work with templates if desired, we specialize in creating custom designs that help your business stand out.

What is our process?

Our process includes:

Discovery: Understanding your goals, audience, and vision.
Design: Creating mockups and wireframes for approval.
Development: Building the site and ensuring functionality.
Testing: Reviewing for performance and usability across devices.
Launch: Publishing the site and providing training/support.

How long does it take to build a website?

The timeline varies based on the project’s scope and complexity. Typically, most websites are completed within 4–8 weeks. For more intricate projects, the timeline may extend to 12 weeks or more.

What do you need to provide to get started?

To begin, we’ll need your logo, branding guidelines (if available), any desired content (text, images, videos), and a clear idea of your website’s goals and functionality. First, we'll have a meeting to understand your business and needs.

How much does a website cost?

Do we offer payment plans?

Typically, payments are divided into milestones, such as an initial deposit and final payment upon completion. We can negotiate flexible payment plans to make your investment manageable if needed.

Are there any hidden costs?

Transparency is our priority. We’ll provide a detailed breakdown of costs upfront, so you’ll know what to expect. Ongoing costs like hosting, domain registration, or premium plugins are typically separate but will be clearly communicated.

Do we offer maintenance and support after the website is live?

Absolutely! We offer ongoing maintenance and support services as needed. Maintenance costs vary per project.

Will you be able to update the website yourself?

Yes, we build websites using user-friendly platforms and can provide training so you can easily make updates. If you prefer, we’re happy to handle updates for you.

Will my website be mobile-friendly?

Yes, all our websites are designed to be fully responsive, ensuring they look and perform beautifully on desktops, tablets, and smartphones.

How do you ensure website security?

Webflow includes free SSL certificates to encrypt data and protect user privacy, secure hosting powered by AWS and Fastly, and automated updates to keep your site safe from vulnerabilities. Additionally, Webflow's infrastructure is monitored continuously to prevent potential threats, providing a strong foundation for your website's security.

Do you handle domain registration?

Although we don't provide domain registration, we will happily guide you through the process.